Privacy Policy

Effective Date: [Insert Date]

At [Hospital Name], protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard personal information shared through our website. Our goal is to ensure transparency and trust as you access online healthcare information and services.

1. What We Collect

When you interact with our website, we may collect basic personal information—such as your name, email address, phone number, or submitted forms (e.g., appointment requests, contact messages).

If you use our secure patient portal, additional information—such as health records or insurance details—may be collected, but only through systems specifically designed for secure, HIPAA-compliant communication.

We may also collect technical data such as your IP address, device type, browser, and pages visited. This helps us maintain security, improve website performance, and understand usage trends.

2. How We Use Your Information

We use the information you provide to:

- Respond to your inquiries or service requests
- Process appointment or service bookings
- Share relevant updates about hospital services (only if you’ve opted in)
- Improve our website and protect its integrity

We do not sell or rent your personal information to third parties.

3. Protection of Health Information

All medical and health-related information collected through our official systems is protected under applicable health privacy laws, including HIPAA (in the U.S.) or local equivalents. Access to your health records is limited to authorized personnel only, and stored in secure, encrypted systems.

Please do not submit sensitive health information through general website contact forms or email. Use our designated patient portal or speak to a staff member for private matters.

4. Sharing of Information

We may share personal information with trusted service providers who help us operate the website, schedule services, or provide technical support. These parties are required to handle data securely and only for authorized purposes.

We may also disclose your information when required by law, court order, or in response to lawful requests from public authorities.

5. Cookies and Website Data

Our website may use cookies and analytics tools to enhance your browsing experience, remember preferences, and monitor site traffic. You can manage your cookie settings through your browser.

This data is anonymized and not used to identify individual users unless linked to submitted forms.

6. Children’s Privacy

This website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors without parental consent. If we become aware of such data, we will remove it promptly.

7. Your Rights

You may request access to the personal data we hold about you or ask us to correct, update, or delete that data, subject to legal requirements. For medical records, please contact our medical records department or use the patient portal.

To make a privacy-related request, contact us using the details below.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page. By continuing to use the site after changes are made, you accept the updated policy.

Contact

If you have questions about how your data is handled, please contact us:
📧 [Insert Contact Email]
📍 [Insert Hospital Address]